Want to relax knowing you'll never need another table? Try our 20 year extended table warranty program only $399
Our 20 extended warranty program allows you piece of mind knowing that your new furniture or kitchen will last for years to come. We take pride in the century old workmanship of our builders and are willing to put our reputation behind them.
For only $399 you can extend your warranty for a complete 20 years. This includes all workmanship and manufacturing issues covered in the 2 year warranty. Along with the regular coverage, the extended warranty also includes one complimentary refinish to guarantee the maximum lifespan on your new table.
*customer is responcible to arrange delivery and pickup of their table.
For only $399 you can extend your warranty for a complete 20 years. This includes all workmanship and manufacturing issues covered in the 2 year warranty. Along with the regular coverage, the extended warranty also includes one complimentary refinish to guarantee the maximum lifespan on your new table.
*customer is responcible to arrange delivery and pickup of their table.
G&B Standard 2 Year
G&B Urban Furniture is extremely proud of the craftsmanship of our products. We realize that purchasing our furniture is an investment in quality that will last for generations to come.
The G&B limited warranty period of one year begins at the time of receipt of the furniture to the original consumer. If a manufacturing defect is discovered during this time, it is important you promptly notify G&B so that we can quickly fix the problem. We will then, for the period of two years and at our sole discretion, repair or replace, any piece or part found by G&B to be defective in material or workmanship.
Modifications done by a dealer, the consumer or other parties will void this warranty. This warranty applies only when the furniture purchased is for normal indoor household use (or is gifted as a normal household purpose.) In addition, damage from misuse, neglect, incorrect maintenance or abuse is not covered under the warranty. It also does not apply to commercial use which includes rental, business or institutional. G&B will not be responsible for shipping costs to or from the consumers/dealers location for work completed under this warranty.
Wood
We at G&B take the quality of our products seriously. This is why we router in steel channels to all our tops over 1.5" and take every other precaution to ensure your table will never twist or warp. That being said, taking quality care of your wood furniture will ensure your enjoyment for years to come. We use quality hardwoods in the production of our furniture and purchase our wood through companies that are FSC certified. As wood has water as a component of its makeup your furniture will shrink and expand with changes in relative humidity and temperature, these are normal and expected changes throughout the year. To lessen the effects of wood movement avoid placing your furniture directly in front of heat sources such as fireplaces or radiators. Avoid exposure to direct sunlight, use a humidifier in the cooler drier seasons and air conditioners in the warmer seasons. Relative humidity should be maintained at approximately 40 – 45% to lessen the effects of shrinking or expanding. A humidifier is always recommended in a home with solid wood products. Seasonal movement on solid wood products are not considered warranty issues. This may include products such as tables that feature breadboard ends that may protrude or recede from the edge of the table due to variable humidity.
Finishes
Our products are stained, sealed and lacquered (with the exception of natural stain) with high quality products. We use an environmentally friendly water based lacquer as the final process to protect your furniture against normal use. This lacquer can take up to 30 days to complete its curing time and we suggest that during this time you take extra care of your furniture. Do not leave any heavy items such as centerpieces on the table for at least the first 30 days.
Although we have sourced out a very durable finishing process any finish will be stressed if not cared for properly. Burns, cuts, scratches, dents, watermarks and sun damage will affect the finish quality and therefore not covered by warranty. In addition, cleaning with detergents, abrasives or other improper cleaning agents will breakdown the finish. The preceding actions are not covered by this warranty. Minor variations in colour and wood grain will occur between furniture pieces and these are normal. These variations, minor blemishes or differences between floor model samples or stain samples or printed illustrations are not covered by this warranty. Unfinished product, dealer finished product or product stained with customer supplied stain is not covered by this warranty.
Chairs and Fabric
Our chairs are covered under the G&B limited warranty period of one year. Chairs covered under this warranty are for normal residential use. G&B will at our sole discretion, repair or replace, any piece or part found by G&B to be defective in material or workmanship. In addition, damage from misuse, neglect, incorrect maintenance or abuse is not covered under this warranty. We offer a wide variety of upholstery fabrics from an established Canadian Mennonite company. G&B does not warranty the durability or colour fastness of the selected fabrics, nor fading, stains from spills, or improper cleaning. G&B will cover for a period of one year breakdown of cushion and seam damage. Customers who select their fabric from outside the G&B fabric catalogues are not covered by this warranty.
Shipping Damage
Pick-up is always free, however, should you require delivery, G&B offers a white glove delivery service anywhere within the Greater Toronto Area or Kitchener Waterloo region for a fee. Any damage caused by G&B during white glove delivery is completely covered for repair or replacement. Should you wish to arrange your own shipping, any damage occurring during the delivery or set up of your G&B furniture in your home is not covered by this warranty and should be addressed with the party making delivery. Authorized dealers using independent shipping companies have 48 hours upon receipt of shipment to inform G&B of damage incurred during shipment and are subject the the terms set forth in their partnership agreement.
Helpful hints to ensure the enjoyment of your purchase
The G&B limited warranty period of one year begins at the time of receipt of the furniture to the original consumer. If a manufacturing defect is discovered during this time, it is important you promptly notify G&B so that we can quickly fix the problem. We will then, for the period of two years and at our sole discretion, repair or replace, any piece or part found by G&B to be defective in material or workmanship.
Modifications done by a dealer, the consumer or other parties will void this warranty. This warranty applies only when the furniture purchased is for normal indoor household use (or is gifted as a normal household purpose.) In addition, damage from misuse, neglect, incorrect maintenance or abuse is not covered under the warranty. It also does not apply to commercial use which includes rental, business or institutional. G&B will not be responsible for shipping costs to or from the consumers/dealers location for work completed under this warranty.
Wood
We at G&B take the quality of our products seriously. This is why we router in steel channels to all our tops over 1.5" and take every other precaution to ensure your table will never twist or warp. That being said, taking quality care of your wood furniture will ensure your enjoyment for years to come. We use quality hardwoods in the production of our furniture and purchase our wood through companies that are FSC certified. As wood has water as a component of its makeup your furniture will shrink and expand with changes in relative humidity and temperature, these are normal and expected changes throughout the year. To lessen the effects of wood movement avoid placing your furniture directly in front of heat sources such as fireplaces or radiators. Avoid exposure to direct sunlight, use a humidifier in the cooler drier seasons and air conditioners in the warmer seasons. Relative humidity should be maintained at approximately 40 – 45% to lessen the effects of shrinking or expanding. A humidifier is always recommended in a home with solid wood products. Seasonal movement on solid wood products are not considered warranty issues. This may include products such as tables that feature breadboard ends that may protrude or recede from the edge of the table due to variable humidity.
Finishes
Our products are stained, sealed and lacquered (with the exception of natural stain) with high quality products. We use an environmentally friendly water based lacquer as the final process to protect your furniture against normal use. This lacquer can take up to 30 days to complete its curing time and we suggest that during this time you take extra care of your furniture. Do not leave any heavy items such as centerpieces on the table for at least the first 30 days.
Although we have sourced out a very durable finishing process any finish will be stressed if not cared for properly. Burns, cuts, scratches, dents, watermarks and sun damage will affect the finish quality and therefore not covered by warranty. In addition, cleaning with detergents, abrasives or other improper cleaning agents will breakdown the finish. The preceding actions are not covered by this warranty. Minor variations in colour and wood grain will occur between furniture pieces and these are normal. These variations, minor blemishes or differences between floor model samples or stain samples or printed illustrations are not covered by this warranty. Unfinished product, dealer finished product or product stained with customer supplied stain is not covered by this warranty.
Chairs and Fabric
Our chairs are covered under the G&B limited warranty period of one year. Chairs covered under this warranty are for normal residential use. G&B will at our sole discretion, repair or replace, any piece or part found by G&B to be defective in material or workmanship. In addition, damage from misuse, neglect, incorrect maintenance or abuse is not covered under this warranty. We offer a wide variety of upholstery fabrics from an established Canadian Mennonite company. G&B does not warranty the durability or colour fastness of the selected fabrics, nor fading, stains from spills, or improper cleaning. G&B will cover for a period of one year breakdown of cushion and seam damage. Customers who select their fabric from outside the G&B fabric catalogues are not covered by this warranty.
Shipping Damage
Pick-up is always free, however, should you require delivery, G&B offers a white glove delivery service anywhere within the Greater Toronto Area or Kitchener Waterloo region for a fee. Any damage caused by G&B during white glove delivery is completely covered for repair or replacement. Should you wish to arrange your own shipping, any damage occurring during the delivery or set up of your G&B furniture in your home is not covered by this warranty and should be addressed with the party making delivery. Authorized dealers using independent shipping companies have 48 hours upon receipt of shipment to inform G&B of damage incurred during shipment and are subject the the terms set forth in their partnership agreement.
Helpful hints to ensure the enjoyment of your purchase
- Avoid direct sunlight for prolonged periods of time
- Do not use detergents, abrasives cleaners, or other improper cleaning agents, wipe your furniture with a slightly damp cloth in the direct of the grain and dry with a soft cloth wiping in the direction of the grain.
- Avoid placing furniture directly in front of radiators, fireplaces or other heat sources
- Try to maintain humidity levels of approximately 40-45%
- Avoid impact by hard or heavy objects
- Wipe off liquid spills immediately
- Keep extra table leaves as close as possible to the table itself, damp basements or hot dry attics can cause the leaves to expand or contract
- Stains will darken slightly over time, to lessen the effect use your *extra leaves* occasionally to ensure they have light exposure as well
- Avoid placing hot items directly on the furniture, it will harm the protective finish
- Select a location where your furniture will not be bumped and that doors and
- Drawers can be easily opened without striking or bumping other objects.
- Writing pads should be used on desks and table tops to protect against marking surfaces
